Privacy policy.

This website is operated by [Registered company name] (“WeiYa”, “we”, “us”), [Registered address]. We are responsible for the personal data described in this policy. Contact us at info@myweiya.com.

• Enquiries: your name, company, work email, phone number and the shipping details you share with us.
• Updates sign-up: your email address.
• Shipments: sender and recipient names, addresses, contact details and the contents and value of parcels, which we need to deliver and clear them.
• Tracking: the tracking numbers you look up.
• Chat: the questions you ask our assistant.

• To answer your enquiry and provide quotes.
• To deliver, clear and track shipments, and to handle returns, claims and support.
• To send updates you’ve asked for. You can unsubscribe at any time.
• To meet legal obligations, including customs, tax and sanctions screening.

We share shipment data with the carriers, customs brokers and authorities needed to move and clear each parcel, and with service providers who host and support our systems. We don’t sell personal data.

Cross-border shipping means data travels with the parcel to the destination country and through the countries it passes on the way. We use appropriate safeguards where the law requires them.

We keep enquiry and sign-up data until you ask us to delete it or it is no longer needed. Shipment records are kept for as long as customs, tax and accounting rules require.

Depending on where you live, you can ask to access, correct or delete your data, object to or restrict how we use it, or withdraw consent. Email us and we’ll respond within the time the law allows. You can also complain to your local data protection authority.

We’ll post any changes to this policy on this page.